Whether you pay your rent by phone, mail, online, or in person at a payment center, your rent is due on the first day of each month. Paying your rent on time is the most important thing you can do to support your development’s services and amenities. Residents who do not pay their rent on time are subject to legal action and possible eviction. If you have an unexpected change in your income, please see your development manager. We can help you get financial counseling or adjust your rent, if warranted. If you have any questions related to rent payments or e-Bills, please contact the Customer Contact Center at 718-707-7771.
NYCHA and other City employees can participate in NYCHA’s automated payroll rent deduction program. Half of the monthly rent amount will be deducted from the first two paychecks of every month. Deductions can be higher than half of the monthly rent because deductions are half of the outstanding balance, not just the rent. If no deductions are being taken out, the development did not enter the employee into the system or his or her agency is not part of the program. To terminate payroll deductions, a termination form must be completed and submitted to your property management office. To sign up, please click this link: NYCHA Self-Service Login/Register.
You can save your information, view your payment history, make one-time payments (by choosing the ‘Make a One Time Payment’ feature), or set up recurring payments weekly, biweekly, or on a specific date. If you are enrolled in E-Bill and would like to pay rent by phone, the process will be faster since the online and phone systems will now be linked.
If you still prefer to pay by mail, please ensure you are mailing your rent EARLY to allow three to five business days for delivery and processing. When you receive your monthly rent statement each month, just tear off the remittance slip and place it in the enclosed envelope with your check or money order made out to “New York City Housing Authority.”
In 2017, 37,000 homes were built as rentals, according to the National Association of Home Builders. That grew to 43,000 last year, or just under 5% of total single-family housing starts. But that is just homes built and held by builders for rent and doesn't include those sold directly to investors, so the numbers are likely larger and growing more quickly.
Find a HUD-approved housing counselor in your area online or call 1-800-569-4287 to find a local housing counseling agency Housing Counseling Agency: an organization with experts who provide advice on buying a home, renting, avoiding mortgage default (missing a payment) and foreclosure, and credit issues. . The counselor may be from a non-profit organization approved to offer advice on housing assistance.