You can save your information, view your payment history, make one-time payments (by choosing the ‘Make a One Time Payment’ feature), or set up recurring payments weekly, biweekly, or on a specific date. If you are enrolled in E-Bill and would like to pay rent by phone, the process will be faster since the online and phone systems will now be linked.
Whether you pay your rent by phone, mail, online, or in person at a payment center, your rent is due on the first day of each month. Paying your rent on time is the most important thing you can do to support your development’s services and amenities. Residents who do not pay their rent on time are subject to legal action and possible eviction. If you have an unexpected change in your income, please see your development manager. We can help you get financial counseling or adjust your rent, if warranted. If you have any questions related to rent payments or e-Bills, please contact the Customer Contact Center at 718-707-7771.

Whether you pay your rent by phone, mail, online, or in person at a payment center, your rent is due on the first day of each month. Paying your rent on time is the most important thing you can do to support your development’s services and amenities. Residents who do not pay their rent on time are subject to legal action and possible eviction. If you have an unexpected change in your income, please see your development manager. We can help you get financial counseling or adjust your rent, if warranted. If you have any questions related to rent payments or e-Bills, please contact the Customer Contact Center at 718-707-7771.


The Fair Housing Act does not specifically prohibit discrimination based on sexual orientation or gender identity. But discrimination against someone who is lesbian, gay, bisexual, or transgender (LGBT) may still be in violation of the Act or other state or local regulations. If you think you've been discriminated against for these reasons, file a complaint as described above, or email HUD at LGBTFairhousing@hud.gov with general questions about LGBT housing issues. 

If your rent is paid via benefits you receive from the NYC Human Resources Administration, please review the monthly rent statement to be sure that last month’s payment was received and that no other charges are due. If additional monies are due, please mail your payment with the remittance slip in the enclosed envelope to the address printed on the slip.


The only operating expense for landlords is the landscaping. In addition, the rents for single family are growing fast at 4.5% annually now compared with 3% rent growth for multifamily apartments, according to John Burns Real Estate Consulting. There is also much less turnover in single-family rentals, and the rental market is much less volatile than the home sales market.
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